Getting oriented in the improvement jungle
PROCESS IMPROVEMENT LIKE YOU'VE NEVER SEEN BEFORE
There are different approaches to performance improvement: we are guided by the principles of the Five Focusing Steps of Theory of Constraints, and we apply technologies and accelerators to release value faster
One link to rule them all
Focusing on system constraints and how to exploit them is a core tenet of our methodology.
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Contrary to popular belief, constraints are not a negative element: they are an inevitable aspect and therefore we just have to learn how to manage them better
With the right approach, the constraints become the lever on which to act in order to quickly obtain significant improvements to the system and to keep it under control more simply
Five Focusing Steps
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IDENTIFY the system constraint(s)
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Decide how TO EXPLOIT the constraint
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SUBORDINATE everything else to the above decision
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If not sufficient, ELEVATE the system constraint
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WARNING: if in the previous steps a constraint has been broken, START AGAIN FROM STEP 1, but don't let inertia become the new system constraint
Be fast, focused and effective
To someone who hasn't fully mastered the Theory of Constraints, it might seem that constraints are everywhere in the system and constantly shift, making it impossible to keep control over them.​
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Sometimes, this happens because the right constraint-management policies are not applied. Other times, we stop at the first superficial and empirical findings in search of the constraints without going deep enough.
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Today technology can significantly help avoid relying exclusively on trial & error processes.
The technology subordinated to the goal
To accelerate the processes of identification and exploitation of constraints and evaluate different alternative scenarios, we extensively use the best enabling technologies.
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Process mining is used to accelerate the diagnosis and business process mapping phase.
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Then, with dynamic process modeling, we simulate in advance the results of the various process improvement hypotheses and choose those that allow for maximizing the ROI.
The key role of processes
THEORY OF CONSTRAINTS AND TECHNOLOGY APPLIED TO BUSINESS PROCESS MANAGEMENT
Every product or service is delivered through processes, therefore documenting and improving processes is a critical success factor to positively impact the bottom line
The power of digital twins
Business Process Management (BPM) is an operations management discipline that uses different methodologies to map, model, analyze, measure, improve, optimize and automate business processes to align the company with its targets.
With the power of Process Mining and Dynamic Process Modeling, we quickly build the digital twin of your processes to simulate the impact of a different process design and different parameters around key variables to construct and evaluate improvement scenarios in advance, reducing the risks of the implementation significantly